Shipping Policy

Shipping Policy

Thank you for shopping with Xavian Gadgets! We aim to provide fast and reliable shipping for all of our products. Please review our shipping policy below for more information about how we process and ship your orders.

1. Shipping Locations

We offer worldwide shipping for all products available on our website. No matter where you are, you can enjoy our high-quality Cameras, Gaming Accessories, and Home Devices.

2. Order Processing

  • Orders are processed within 2-3 business days of receiving your order. Orders placed on weekends or public holidays will be processed the following business day.
  • After your order has been processed, you will receive a confirmation email with your shipping details and tracking information (if available).

3. Shipping Methods

We currently offer cash on delivery (COD) as the only payment method, which means payment is made at the time of delivery.

Shipping methods are based on the delivery location and product weight. Delivery time will vary based on your location, but generally, it will take:

  • Domestic Orders: 5-7 business days.
  • International Orders: 7-15 business days (depending on the destination country).

4. Shipping Charges

  • Shipping charges will be calculated at checkout based on the weight of the items in your cart and your shipping address.
  • Please note that Xavian Gadgets offers free shipping for orders above a certain amount in certain locations. Check our website or contact us for more details about any ongoing free shipping promotions.

5. Delivery Times

  • Delivery times are estimates and may vary depending on factors such as weather conditions, customs processing, or other unforeseen delays.
  • We will notify you if there are any significant delays with your shipment.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number (if applicable) to track your order. Please note that tracking information may not be available in all countries, especially for international deliveries.

7. Order Issues

If you experience any issues with your delivery, such as missing or damaged items, please contact our customer service team at [email protected] within 7 days of receiving your order, and we will assist you in resolving the issue.

8. Shipping Restrictions

Certain products may not be available for shipment to specific countries due to local laws or regulations. If any item in your order is restricted for shipping, we will notify you before processing your order.

9. Customs and Duties

For international shipments, please be aware that you may be subject to import duties, taxes, and customs fees. These charges are not included in the cost of shipping and are the responsibility of the customer. Please check with your local customs office for more information.

10. Returns and Shipping Costs

In case you need to return your order, please refer to our Returns and Refund Policy. Shipping costs for returned items are generally the responsibility of the customer, unless the return is due to an error on our part (wrong or defective items).

11. Customer Support

If you have any questions or need assistance with shipping, feel free to contact our customer service team [email protected].